ServicesDesign & UX

Clear, considered design that carries through to the build.

Design led by your technical lead, with a trusted UX and design partner brought in when the project needs one. Development is done in-house, so what’s designed is what gets built.

What’s included

Design & UX, covered.

Websites and applications that are clear, considered and easy to use. We plan user journeys, develop layouts and create designs that carry through into the finished build.

  1. 01

    Research and discovery

    Stakeholder interviews and user research to understand who the site or app is for and what they need from it.

  2. 02

    User flows and structure

    Information architecture, site maps and user flows that put the important journeys first.

  3. 03

    Wireframes and prototypes

    Clickable prototypes to test ideas with real users before anything is built.

  4. 04

    Interface design

    Final screens and a component library that carry your brand across every page and state.

  5. 05

    Accessibility

    Designed to WCAG guidelines from the start: contrast, type, focus and structure, not a fix at the end.

  6. 06

    Design checks in build

    We review the build against the design, so the detail survives into the finished product.

How it works

What each stage delivers.

  1. 01

    Research

    Stakeholder interviews and user research to learn how your organisation works, who your users are and what success looks like.

    • Research report
  2. 02

    Structure

    We plan the content and the key journeys before designing any screens, so the important tasks come first.

    • Site map
    • User flows
  3. 03

    Wireframes

    Page layouts and a clickable prototype, tested with the people who will use them before anything is designed in detail.

    • Wireframes
    • Clickable prototype
  4. 04

    Design

    We set the visual direction, then design each page and state in enough detail to build from, by us or by your own developers.

    • Visual direction deck
    • Final designs
    • Component library

Questions

Common questions.

Who does the design work?

Your technical lead plans the journeys and layouts. When the project needs it, a trusted UX and design partner from our network creates the interface. We coordinate their work, so you have one point of contact throughout.

Can you work with our existing brand?

Yes. Most projects start from an existing brand, and we design within it. If the brand needs extending for digital, such as colours, type or icons that work on screen, we do that as part of the project.

Can you build from another agency’s designs?

Yes. We regularly build from designs supplied by a client’s agency or in-house team, and we can work with them to fill any gaps.

Contact

Let’s discuss your
next project.

Tell us what you need, and we’ll help you work out the next step.